The Quality Assurance Unit is the liaison between Environmental Health and other
government agencies, industry, and the community. It conducts complaint investigations
related to quality, food facility scoring and grading, competency, and integrity of
inspections. It also conducts field standardizations and audit inspections.
The Quality Assurance Unit is sensitive to and respects the rights of individuals and
differences in people’s ethnic and cultural heritage, attitudes, beliefs, goals,
perceptions and interests. This unit recognizes and deals effectively with the
political and social structure of the County of Los Angeles. The Quality Assurance
Unit develops and maintains cooperative relationships with government agencies and
officials, as well as various industry constituents.
The citizens and industry constituents should not misconstrue the assistance of the
Ombudsman as a legal appeal process. These provisions are present in the California
Uniform Food Facilities Law and pre-empt the establishment of other local legal
appeal processes. Therefore, this office is an informal and non legal problem solving
division within the framework of the existing management system.
The above unit is currently being utilized on a limited basis. For more information
on the unit or services provided, contact (626) 430-5300.
Back to Quality Assurance and Compliance Assistance
Back to the Organization page
Back to main page
Housing Inspection Bureau