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Office of Quality Improvement
 

    

Quality Improvement Programs

Key Functions of the Division

QI Briefs

Contact Information
Los Angeles County
Department of Public Health
Quality Improvement
Jeffrey Gunzenhauser MD , MPH
241 N. Figueroa St., Suite 275
Los Angeles, CA 90012

Phone: (213) 989-7236
Fax: (213) 240-8626
email: qi@ph.lacounty.gov
Consumer Information on Hospitals and Nursing Homes

IMPORTANCE TO CONSUMERS: More and more information is available on the Internet about the quality of health facilities, including hospitals and nursing homes. Both federal and state agencies, as well as various other organizations, provide reports and other summaries that highlight the strengths and weaknesses of these facilities. This information is important to consumers as it provides an opportunity to choose a facility based on information related to the quality of care and other important factors.

HOW TO USE THIS INFORMATION: Grades of individual facilities provide a starting point for consumers to evaluate options. Large differences in grades between facilities are likely to be more meaningful than grades that are not. Consumers should not base decisions solely on grades, but should consider a wide range of information, when possible, before making a decision. The federal and state agency sites provide a wealth of information on the factors that contribute to a facility’s overall grade. The other links below provide guidance that is likely to be useful to consumers, as well. Of course, it is highly recommended that consumers visit facilities to gather information first-hand, discuss aspects of care that are most important to them with others who are currently receiving services from the facility, and ask their personal physician for any additional information that may be available.

HOSPITAL COMPARISONSConsumer Information

Federal: Hospital Compare
California: CalHospitalCompare.Org
Other Information on Hospitals
     1. Healthcare Foundation Fact Sheet
     2. Quality Check Website

NURSING HOME COMPARISONSConsumer Information

Federal: Nursing Home Compare
California: Your Guide to Long-Term Care in California
Other information on Nursing Homes:
    

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